22-06-2005, 12:24 AM | #1 | ||
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ok so today I fried my friends Xp installation. I tried everything to fix it so my diaganosis was that xp was unrecoverable but his data was, with koppix or a external hdd. His dad insists on call tech support so he does. Then my friend calls me up telling me what dell said: that it happens all the time and the hdd is DEAD!!!!!I was like ROFL WTF????? I could easily read all the stuff on the hdd with dos. So dell sent him a free 160GB HDD!!! Now all we have to do is transfer his needed files, and reformat the borked hard drive.
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22-06-2005, 12:26 AM | #2 | ||
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oh and he is giving me his old 20gb hdd that he will replace.
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22-06-2005, 08:17 AM | #3 | ||
Join Date: Feb 2005
Location: Leeds, England
Posts: 2,166
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Well, they may be stupid but he got a free HDD out of it
I'd say that telling your customers your hard disks die "all the time" is pretty dumb, too. |
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22-06-2005, 09:25 AM | #4 | ||
Join Date: Oct 2004
Location: Opole, Poland
Posts: 14,276
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Yeah, but that's tech support. Several repair engineers could not recognize that my CD-ROM drive was not working because of a toasted motor.
Finally one electronics student managed to indentify the problem - by actually testing the drive through voltage input to various sub-components. |
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