[chainsoar]

That's a really good point. I didn't think of that. I'll certainly ask them. Thanks!

EDIT : Just saw a news article from last month that says following a network upgrade they suffered connectivity issues in Gateshead and Gillingham which were soon dealt with. Although this is nowhere near me, they may be doing some maintenance or something which is affecting my area now.

EDIT part 2 : Phoned my service provider, one of their technicians sent me to a page containing my modem settings and directed as to what I needed to change...hopefully it should work again now. Apparently if it doesn't I'll need to book a technician appointment, and that would mean I'd have to tidy up a bit around here :P.