Just checked troubleshooting subforum, and can't get the feeling that EOF overreacts if someone is not speaking English.
IMHO, his posts were not very helpful nor friendly.
Rescently I was in situation that I had to ask question in French, and I used internet transletor device and asked. Just after couple posts, there was someone who was able to help me in other language then French, and that was very helpful.
So, question is: Do we like to keep this forum friendly as possible and world-wide, or we are supporting only English speaking users/guests?
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